“I don’t often post negative experiences, but this one needs calling out. We approached a company for an under stairs storage solution. What should have been straightforward turned into a six-month saga. The first site survey ended with them telling us it couldn’t be done. The same surveyor returned with a ‘revised’ design we could move forward with except it wasn’t measured properly, forcing yet another tweak to the plans. Leading up to installation they managed to mix up our details with another customer and went to the wrong house entirely. Half the equipment turned up smashed or damaged. Leaving us with a part-install for three weeks. Every one of these visits meant I had to step away from work. Time that, as any business owner knows, you never get back. The company gave no acknowledgement or no apology of these issues. An absolute shambles from start to finish.”