Awful… unfinished unit months later... I really wanted to write a glowing review for this company. It's been over 4 months since we've start this process, and we've been left with an unfinished built-in wardrobe: missing doors and a unit that doesn't look like the one in the design pictures we were provided. It's missing doors - we were initially told a mistake was made, they weren't ordered, and would take about two weeks to come in. Okay, that's fine, mistakes happen, we were understanding. Fast forward to over 1 month later.... we haven't heard from ANY ONE. You can't get a hold of a live person on the phone so I had to send an email through their website. I then receive an automated 'confirmation of installation' email in response for 13th Oct. No one showed. I texted Carlos, the man that provided the installation and he said he wouldn't be receiving the doors until the 16th... it's now the 20th Oct. and we've been left in silence... no one has contacted us. Again. The unit is not flush with the ceiling as shown in the design pictures and expected it would be. There is about a 1-2 inch gap. We are not happy with this, because this was not was agreed upon. Our experience with this company could have been really great, but their disorganisation and unprofessionalism in their customer service/administration really soured the experience for us. Not to mention, we've not received what was agreed upon and paid for. I've never heard of a construction company just leaving a project half-built and not contacting the customer. Awful. On top of all of this, we have a baby due in January... and the unit is for the nursery! If we had known this would have been the outcome with Hammonds we would have never hired them. We're very close to reporting them to authorities for a job left unfinished and lack of customer care.