Dennis Daniel
The delivery agency only tell you the time slot in which they are going to deliver a few hours before, which means you have to plan for someone to be at home all day. that's not practical.
Furthermore, the boxes are nothing like what they look in the picture, they are very small and overall the content wasn't of a good taste.
Posted 4 years ago
Dear Daniel
Thank you for taking the time to leave your feedback, it is very much appreciated. Our customers usually find the 1 hour window very helpful. However in the tracking email you also have the option to change your delivery date, leave the parcel with a specified neighbour or leave it at a local shop for pickup. These are all useful options if you know you won't be home at the time of delivery. We do hope this information helps. We are sorry to hear you were not 100% satisfied with the hamper boxes. All tower sizes are displayed on our the product page however we will make sure this information is more clearly visible in future. We have also sent you an email requesting further information on the items you were not happy with so we can investigate this further. Once again thank you for your feedback.
Hampergifts Customer Care
Posted 4 years ago
Hampergifts.co.uk Ltd is rated 4.81 based on 2,353 reviews

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