The hamper was for an Easter gift for my grandchildren. Delivery was excellent kept informed at every step, the packaging was good although the container was not seagrass (according to my daughter). There were 10 items in the hamper there was no orange chocolate and the items were small I know the sizes are on your web site but in reality they were small and a bit disappointing not really sure if I will risk it again the family weren't excited unpacking the hamper
Posted 3 years ago
Dear Barbara,

Thank you for taking the time to leave your feedback, it is very much appreciated.

We are very sorry to hear the chocolate orange wasn't included. Sometimes we need to make substitutions if we are out of stock of an item at the time of dispatch, to ensure your order arrives on time. Please rest assured that any substituted item is always of equal or greater value.

We'd love another opportunity to get this right. So if you would like to give us another chance in the future, please email beforehand and we would be delighted to offer you a discount on anything in our range!

Once again thank you very much for giving us your feedback.

Hampergifts Customer Care
Posted 3 years ago Ltd is rated 4.81 based on 2,353 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial