I have ordered from hampergifts.co.uk several times in the past, and i couldn't have faulted anything from previous purchases. However, the last time i placed an order (on 19 Oct), it didn't track on Quidco (the cash back website). I originally became aware of hampergifts.co.uk as a company, from Quidco - which is one of the reasons i keep using that company (as compared to various other hamper companies out there). Anyway, i had to manually raise a claim on Quidco's website (due to purchase on 19 Oct not tracking) - which is time consuming & annoying to have to do. I would assume the failure for the purchase to track on Quidco this time, is due to an IT problem on hampergifts.co.uk's website - as Quidco has been fine with all the other purchases i've made. Finally, the hamper was meant to be a surprise for the recipient. Parcel Force tried to deliver, and as no-one was in, it was deposited at their local post office. When the recepient collected their parcel several days later from the post office, (after i had to ruin the surprise and told them there was a parcel waiting from me!), the product may have tasted a bit staler. So, during the packaging process, i wonder if hampergifts.co.uk could stick a sticker on the outside of the box saying "Perishable"? And for Parcel Force to also write "Perishable" on the card they leave behind if no-one's in - so people collect their surprise hampers from the Post office quickly - to get the most out of the product inside. I have another hamper i'd like to order, but i will wait to see if the IT problem with hampergifts.co.uk tracking on Quidco gets resolved or not. If not, i may have to regretfully leave them for one of the other hamper companies listed on Quidco, due to ease of tracking the purchase automatically...