I've purchased two hampers over a duration of a month, both as gifts for different people for different occasions, both have been very well received. Delivery is pricey but worth it, you are informed on the products status at pretty much all stages, on the day of delivery you're given a time of when the hamper will be expected to arrive. You have the option to leave with a neighbour/change the address if there are any last minute changes or concerns. The hampers themselves are beautifully packaged, one arrived in a box, not sure about the other - wrapped in clear packaging, attractive ribbon, all contents placed inside a nice basket. The food and drink included in the hampers went down very well, good feedback so far - tasty, luxurious, etc. Hampers purchased: Emerald and Amber Overall: happy with the process, quality of product and so happy to have this option available during this time (COVID-19 lockdown).