Useless and heartless company. I bought a second hand car in off auto-trader garage. The car came with 4 months warranty with Handler protect. After 3 months of having the car, I started to notice faulty with the car (it gave me warning lights on dashboard). I submitted a claim, but after a fee days, the car stop giving warning lights and run as normal. I put the car into diagnostic anyways but the garage couldn’t find anything. And so I wasn’t given any quote for labour, diagnostic report etc. Two weeks later, the car gave another exactly the same warning light. But I can only got a diagnostic slot 5 days after the faulty occured. This slot was only 3 days after the warranty cover expired. So I called handler and explained my situation. But all they say was “you don’t have policy with us”. My car repair cost is very expensive so I have to scrap it. If they genuinely aimed to protect buyer and seller, then what’s the deal with 3 days after warranty expired? And I already let them know 1 month before warranty expires that something is wrong with the car. Do not use. Useless scammer scum! Their aim is nothing but to gain money from us. They will reject any claims as best as they can.