I bought a car from a company that required nearly £2000 worth of work in the first eight weeks of my owning it, the company had given me a two-year gold handler protect warranty with the car and as such I felt relatively safe buying a vehicle from a company 200 miles from my home BUT do not be fooled by the word warranty. It covers virtually nothing as far as Handler Protect are concerned as they decline virtually everything stating it is due to age or normal wear and tear, they should not be allowed to use the word “warranty “ when you buy something with a warranty it means if it goes wrong, it gets repaired under warranty. I.E. The car is warranted as good for two years but everything is reviewed by the in-house computer mechanics, and almost always declined. when I informed the receptionist at the garage that my repairs would be going through handler protect, she rolled her eyes and said “good luck with that and she looked at the records on her computer and said we have tried 27 times to claim for customers through handler protect and they haven’t paid out once! “ I eventually resorted to going back to the dealer and complaining that the warranty was not worth the paper. It was written on who then got in touch with handler, protect and agreed to make it a dealer claim (whatever that is) the net result was that out of a total of nearly £2000 of work that was required on the car which included things like a leaking fuel pipe, leaking injectors, failed o/s wheel bearing, failed suspension arm and bushes,failed lower link and bushes , failed actuator on central locking system (resulting in the alarm going off all the while) failed motor in the sunroof and various other bits and pieces ( and incidentally, this was a car that had passed the MOT the day before I bought it!) I was eventually reimbursed to the tune of £438 only then after much harassment of the dealer I purchased it from and even then it took me four weeks to get that The best advice I can give is keep your money in your pocket, because you cannot rely on this company to honour anything that their warranty claims to cover. You are, of course, allowed to appeal against the decision to decline your claim, but guess who deals with the appeal process! Yes, you’ve got it it’s dealt with by Handler Protect, as I said, right at the start, give this company a very wide berth and don’t for one second think that you’re getting a two year warranty on your car.