GEARBOX ISSUE, took garage time to collect my car, and time to dismantle for a full report. It is not a small work and it took the garage over 30days to done all of it and this brilliant warrantly company didnt care because they can claim it is over 30days since i reported the issue and they will start the count down rightaway, like i have own my own garage and be able to control how they work. paid the gold package and i got this reply is 100% a scam. 'Please refer to the claims logged email that you received on 16/01/24 which does state that from when a claim is logged you would have 30 days to provide all of the requested information to proceed with a successful claim. The claims process is the same for every customer and does need to be followed. Based on the information provided and as the claims process was not followed this claims decision has been upheld and this claim is declined.'