If I could give a zero I would. Do not go anywhere near this company for extended warranty on a car purchase. Their claims procedure has you running around everywhere to get the information they require, very complicated and drawn out process to be met with, need more information. During all this time you cannot get your car fixed. End result claim denied, go through the appeal process .... denied, every time a different reason as to why they won't pay ... Usually due to age and mileage of vehicle. And to top it off they don't have a complaints department. Save your money !!!