There's something going on here. There's garages around the country selling warranties with this company where the car doesn't satisfy the warranty criteria. I've reported them to the motoring ombudsman. My BMW was sold to me 6 months ago with 90k on the clock and partial service history therefore not covered according to handler as it was over 90k and they only cover cars with fsh. I managed to point a few things out and cause them a headache and they agreed to pay 50 percent of the claim less their "40 pounds excess" they dragged their heels and asked lots of questions to my garage and wouldn't authorise the work so my car sat waiting and I lost 700 in wages from work and they damaged my relationship with my garage who now refuse to deal with them again. They say they've paid out but we are yet to see the money. The same guy answers the phone all the time and is rude and cocky. They try every trick in the book to get out of paying and will use lots of delays tactics so that you give up and just get the work done so they can get out of paying. If you get offered one of these warranties don't waste your money, really! Awful awful company and I'm going to do my best to find out more