This is a fraudulent company and under no circumstance use them. This was my last email to them:- Dear Sir, I have just been informed by a very large number of customers of yours via the internet that your company is fraudulent and therefore UPS have kindly returned my iPhone to me. If this is the case I cannot understand why your website and company haven’t been closed down and you are not behind bars. Your photographs make you look like the fraudsters you almost certainly are. I will do all in my power via trading standards and the police to bring justice to 3A Mather Road in Manchester or wherever you are actually resident.