Same as everyone else, completely scammed, and worn down into submission, on taking their lowball offer, seeing as it would have cost a hidden £20 to get the items returned. £60 offered for an iphone in very good condition was reduced to £15. Bare faced lies told, about screens being cracked, which were absolutely not. I wish i'd looked at the reviews before dealing with these cheats. I think this company are active in posting fake good reviews, and suggesting the bad ones have been made up. I'll happily share my order number. In short though, AVOID AVOID AVOID!