You haven’t delivered 2 orders of mealworms. I went to what I thought was a competitor Branded Garden Products who charged me over £10 for a bag of 5k mealworms £14.05 including postage. I only received a confirmation email from PayPal confirming my payment. When I tried to contact them to ask where my order was from 9/7 - 2 weeks ago. I couldn’t track them down. I went to companies house and PayPal only to discover that the company was Happy Beaks. My previous order does not appear in my account details so I am helpless. PayPal have agreed to open a case without my contacting Branded Garden Products first. Happy Beaks will not accept contact from me without an order number. I wrote all this out on the so called chat facility only to be told that nobody was available to talk to me. I conclude that this company is poorly run or dishonest. Service is very hit and miss. I am £20 out of pocket and the nesting blackbirds are going hungry.