SCAMMERS and THIEVES! BEWARE!!!!!! I have booked and paid for in advance a 35 day car rental in Warsaw with a request for a cross borer access to France. The voucher has been issued to me confirming the rental. After a 40hr trip from Australia to Warsaw, I have discovered that I can not take the car outside of Poland and thus been refused a car by the agency. I have tried to contact Happycar via phone to change a provider or arrange a refund (a UK number) only to be played a recorded message IN FRENCH!!! asking me to select some options from a menu and then has been placed on hold. After waiting on hold for an hour, I got eventually cut off by the telephone company and billed international roaming rates. So I tried to get online after accessing the net at the airport only to discover that their office hours are from 9 to 11am Monday to Friday local time (through a third party review) and hence they scam you even when you need to get their help urgently!!!!! I have learned from their website that the only way to get help is via e-mail, which they answered more than 24 hrs later!!!!! Their resolution? They informed me that they e-mailed me while I was in the air, informing me that I will not be able to take the car out of Poland. Not even a hint of solution was offered and no suggestion of a refund or alternative arrangement. Further e-mails were not answered and so I will now have to fight them through the legal system. I can't believe that such a group of thieves and scammers is allowed to operate by regulators in Europe or wherever they are. So beware, especially if you are from a different continent, as being stranded and ripped off in a country half a world away is no fun and you can't even call the Police, as they operate somewhere in the cyberspace.... This is the worse car rental experience I had ever had, and I travel frequently all over the world. Save yourselves money and frustrations and go elsewhere,