Can't recommend Happy Hot Tubs highly enough! From initial consultations with Happy Tim at the Gosport outlet, through pre-delivery notifications to installation day and follow up after-sales service it has been a pleasure. We opted for a year old HotSpring Jetsetter LX which is as good as new and ideal for the two of us. We looked elsewhere and were tempted by cheaper tubs with loads of jets, bells and whistles but opted for the Jetsetter as it is American made and has the jets we need for our use rather than far too many to show off with! The installation went perfectly with James and the team and the low wall it had to come over was not an issue. We had a comprehensive lesson in use and care on site and the follow up service has (this far) been brilliant, including a visit to our home only three hours after phoning with a slight issue (which was mostly our ignorance!). Happy Hot Tubs are not the cheapest Hot Tub retailer but the adage of 'you get what you pay for' is so true. We have a top of the range tub that will last for years and more than that, we know that Happy Hot Tubs will be at the end of the phone to sort out any issues or answer any questions. If you are thinking of a tub, go and give them a visit. You won't be disappointed.