If I could chose zero stars I would! Bought a generator for $1,200. Told it had a 90 day return policy. When started it smoked and continued to start hard. Took back to the store and told them it was defective. I was offered another but refused to accept another due to the poor function of the product I was experiencing. They then told me (for the first time). That I had to pay a 20% restock fee. I explained that it was bought b ask because it was defective, not for restock. I appealed with harbor freight and was denied. They want the customer to pay for a defective product! Not them or the company that made it. I will not pay and will not do business with them again!!