I wanted to buy an automotive scanning tool. I found what I wanted at my nearest store….one hour away. I drove there and was told it’s not in stock, in spite of the website stating that it was in stock. I pressed the issue after being told casually “just come back tomorrow”.
I restated the the website shows that it’s available. The cashier told me that it only arrived that day. I explained that I drove an hour to get there and I wanted someone to find it and sell it to me.
Another guy showed up and said I’d have to come back tomorrow to get it.
I will not go back to that store.
I am considering canceling my “membership”.
The handling of this matter by the staff there is completely unacceptable.
2 weeks ago
Harbor Freight Tools has a
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