Everything we cancelled our order and got our deposit back which was a shame as we had had a great experience with harrisons at our previous house. We felt we were rushed into our decision and was not happy with the quote, after thinking about 3 days later we rang the agent (Earl) to ask to delay this order as we felt rushed and wanted to research it more, we were told we couldn't do this as the carpet was cut And on its way. We hadn't heard anything so the night before it was due to be laid we rang Earl and he told us R that there was a rely and the carpet wasn't even made , he had not told us the truth.