At the outset I would like to commend you on a job well done. The carpet is of good quality and the installers have done an excellent job. Kudos to them. Last year we used a sister concern of yours to fit a heat pump and install ceiling and under-floor insulation. They did a great job too. Thank you from all of us. Needless to say that despite the overall satisfaction, I would not be recommending Harrisons Carpet to any of my friends or relatives.