I dont want to write the full review again, because I did few months ago. In summary, I havent received the service or product as advertised or being promised. - Installation was incomplete. Rather than doing full installation, only 2 screws been put. Ref image. - Roman blind quality is very poor, Not even a month, but stiches teared and the stick, is coming out. Ref Image. - Customer service is ok at the beging before you sign the contract. After that there might be slight delay in response, as you already paid the 50%. (thats my experience) Please note that I have already reviewed 2 months ago, and all the transactions completed. I have been asked to give feedback again today, I think Harrisons is trying to overwrite my old review or something(not sure). Thanks