The local owner was not interested in going that little bit extra that makes takes the product and experience from either less than or just acceptable to truly outstanding, communication was only done at my initiation and was slow and minimal. The installation work was below standard with the team having to come back after the electrical inspection called them back and clean up electrical cables left hanging, the main cable coming back from the solar panels to the inverter cuts directly across the opening access to the attic. The Installer also left an 'L' shaped angle plate attached to my roof that they used as an anchor point while installing the panel's. The owner just dumped the panels into the app without caring that they are on a pitched roof and in different orientations. I like the power saving I am getting and like solar but I don't know if next time I want a solar system I will be coming back to Harrisons, something would need to change for me to do that. I think the local franchise owner and the install team have let Harrisons down, for what is probably a highly acceptable product.