“There were many added expenses which we had to pay for. The size of the Fronius, about the size of a vacuum cleaner, was a nasty surprise and it ended up having to be installed inside, another surprise and not easy to find a place for, and it makes a noise. Hmmmm. It would have been good to know because these were unwelcome surprises.”
“Very professional. Helpful service and the installation was a breeze. We are very happy with the installation of our additional panels and our shiny new Tesla battery. The whole setup is working great now.”
“We have read the wonderful reviews and would like to be able to add to them however your receptionist Fiona was quite rude when my husband rang. We are doing a new build and were going to use Harrisons solar. Fiona told him that you are not taking on anymore work at the moment. She did not speak nicely and didn't even wait for the phone call to finish properly before hanging up on my husband. We are appalled by her telephone mannerism.
Thank you for your feedback. I was so sorry to hear of your experience, I have checked with all the Business Owners and we do not have a Fiona within our company. I would love to be able to help you however and put you in contact with the Business Owner in your area. We are all definitely interested in your job and would love to talk to you further. Please contact our Customer Care team on 0800 003355.
“Our 9 panel solar installation organised with Nerum Bonesetter is great. Helpful and easy to deal with. Installed in the middle of winter and still seeing the results in the power bill each month. Looking forward to what summer will achieve”
“We couldn’t be happier our new 7.4kW solar installation organised with Nerum Bonesetter. As well as providing all power to our home throughout August we’re regularly sending power to the grid and topping up our EV. The Tesla powerwall takes care of no/low light periods with ease and it’s app is brilliant for monitoring the whole system.
The in-garage installation is exceptionally compact and tidy and only took a day to complete.
We thoroughly recommend Nerum and his team for their professional performance.”
“Had a 3.0KW system (9 Panels and a Fronius Inverter) installed in 2021 and have been very pleased with the results.
January 2021, we had a $5 power bill, July 2021 $150 and this included a lot more use of our Heat Pump. We expect to save at LEAST $1000 off our annual bill this year, probably more, paying off the investment in 10 years.
Very happy with the team from Taupo, thank you Laura.
If you are after professional service, a great team to work and communicate with, we thoroughly recommend Harrisons Taupo!
Phill and Stacey Brown - Hastings”
“Awesome company to deal with for the initial consultation and making our choices on product.
The installation company were great to deal with.
Top communication as to what was going on, when and where etc
“We installed solar without a battery in our previous house and it worked really well. More than happy. When we moved we decided to install the battery system ...it was a lot of money. The idea was to run our house on solar and we were told that the system we had invested in would do that. More than enough. Several months later and high power bills we are currently dealing with the Harrison local agent. We are not happy.”
Thank you for your feedback. I was sorry to hear that you were not happy with your experience. Please contact Customer Care to discuss this further.