Harrisons Solar Reviews

4.5 Rating 945 Reviews
86 %
of reviewers recommend Harrisons Solar
4.5
Based on 945 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.2 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Harrisons Solar 5 star review on 11th March 2024
Norman Judd
Harrisons Solar 5 star review on 12th February 2024
Anonymous
Harrisons Solar 5 star review on 28th January 2024
Nairn MacGibbon
Harrisons Solar 5 star review on 28th January 2024
Nairn MacGibbon
Harrisons Solar 5 star review on 4th October 2022
Dale And Barb Shaw
Harrisons Solar 5 star review on 4th October 2022
Dale And Barb Shaw
Harrisons Solar 5 star review on 5th August 2022
Peter And Wendy Greener
23
Anonymous
Anonymous  // 01/01/2019
Amazing from quote to install and follow up.
Helpful Report
Posted 1 day ago
Good service and friendly people
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Posted 1 day ago
Useless and over priced
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Posted 2 days ago
Hi Ben, Thank you for your feedback, I am sorry to see that you were not happy with your dealings with Harrisons. I can see that there were some issues and delays with your installation. I apologise for this, we like to ensure that our customers are happy and confident with the products. We do have a new Business Owner in your area and if you would like to discuss your job further, then I will connect you with him. Kind regards, Customer Care
Posted 1 day ago
Happy with solar,only installed late January but looking good so far. Room for improvement as far as after installation customer service was concerned, we got there in the end.
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Posted 2 days ago
Hi Alan and Fleur, Thank you for your feedback. I am having a discussion with the Business Owner around the after service care. Always good to learn from any feedback that we get and review our processes. Thanks, Customer Care
Posted 1 day ago
Many thanks to Harrisons for instalation of the solar system. I'd previously purchased drapes from Harrisons and it was a welcome surprse to see such good service again for a diverse product.
Harrisons Solar 5 star review on 11th March 2024
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Posted 1 week ago
Andre is a credit to the organisation. Not only is he very knowledgeable but answered my dumb questions with professionalism. Tineka and the office person were a great back up team; answering all queries quickly. Altogether with the installers they are a slick organisation.
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Posted 1 week ago
Getting solar installed in our house was a breeze, the team at Harrisons solar were super informative and flexible. Could ask for better service and product.
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Posted 1 week ago
We have been delighted with the Solar installation. Guy scoped the size and we were very clear of the hardware we were getting, the cost and the timescales. Installation was completed on the day specified and all the certifications etc were completed in a timely manner. There was some accedental damage to one of the soffits which Harrisons fixed quickly, absorbing the cost as well as the extra scaffolding costs. We have had a netsurplus of electricity during mid summer and have been very satisfied with the high wquality of the components and the installers. An awesome job.
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Posted 1 week ago
Great communication, description of product and arrived when they said they would
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Posted 1 week ago
I got a quote from Harrisons Solar as I liked the promo they have atm. 10 panels fully installed FROM $9995. I got a quote for 8 panels for nearly 11k. When I asked about the promo the rep said he does not know of anyone who would qualify for the 10 panels $9995 so IMO its false advertising. I have since got solar panels from a local company and am very happy. Harrisons won't get my business again anytime soon!
Helpful Report
Posted 2 weeks ago
Hi, Thank you for your feedback. I was sorry to hear that you were not happy with the service that you received. The systems are FROM $9995 and are designed to meet your individual needs according to your power usage and other factors. Thanks, Customer Care
Posted 1 week ago
Helpful, friendly, great follow up
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Posted 2 weeks ago
Excellent service and a fantastic team. We would highly receomend them
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Posted 2 weeks ago
We had 12 panels installed a few months ago and our power bill has dropped from over $200 a month to $30 per month! Gareth gave us a good price to install the system
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Posted 2 weeks ago
Zappi product okay. Commissioning and post installation service very poor. Compounded by their action in threatening penalty interest and debt collection action when I withheld 10% of the invoiced amount as a result. See my review comments for further details
Helpful Report
Posted 2 weeks ago
Hi Muir and Janet, Thank you for your feedback and I am sorry that there has been some misunderstanding here. I believe that you were made aware that there were some software issues with MyEnergi and that the reporting would look a little different. You made an informed decision to go ahead with this regardless. There was never any push for the balance of your payment, this is a standard text at the bottom of the Zero statements, and was not being chased while they were helping to sort out the issues. You were aware that they were working with MyEnergi to resolve the issues and the business owner spent 3 hours at your home helping to sort this issue with the help of Taspac and MyEnergi. It was disappointing to receive this review. Thanks, Customer Care
Posted 2 weeks ago
Just had our first power bill and we are now in credit so very happy .We had the instilation over Christmas the guys did a great job big thankyou
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Posted 2 weeks ago
Workmanship by installer not good
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Posted 2 weeks ago
Hi Jorgen, Thank you for your feedback. I am sorry that you were not completely happy with the workmanship during your install. I believe that there were a couple of things that you brought to the business owners attention and he sent someone out to rectify those very quickly. Thanks, Customer Care
Posted 2 weeks ago
Great team, pleasant to deal with. Job done on time as promised.
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Posted 3 weeks ago
Great advice given, huge amount of easily understood information, installed when they said they would and has delivered what they said it would...highkly recommended, great decision to proceed with Harrisons.
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Posted 3 weeks ago
We had a number of quotes and discussions from a variety of potential suppliers. Cameron (Christchurch) provided us with great, timely information as we went through a minefield of information and differing views, to ensure what will be best for us and our needs. Cameron and his team were great in their communication, giving clear answers to our many questions and able to get the install done as quickly as possible. The pricing was in our range and the support from Cameron was exlempary in helping provide additional information for us to consider. Very satidifed with the service and experience.
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Posted 4 weeks ago
no replies to emails to Harrisons requesting a quote. no reply to email directly to Harrisons rep. Really doesn't seem that they care
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Posted 1 month ago
Hi, Thank you for your feedback. I apologise that you have not received a proposal. I am unable to locate your email in our system so wonder if you could email my team and we can arrange this for you at your earliest convenience. customer.care@hah.co.nz Thanks, Customer Care
Posted 1 month ago
Harrisons Solar is rated 4.5 based on 945 reviews