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Harrisons Solar Reviews

4.5 Rating 1,014 Reviews
87 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,014 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Anonymous
Unverified Reviewer
“Highly recommend Roy from Harrison’s Waiarapa. He was always prompt, efficient, knowledgeable in what would suit our needs. Kept us updated at all times. He made the process super easy. We had no issues throughout the whole start to end process. Was fantastic to deal with.”
Helpful Report
Posted 4 days ago
Sandra
Verified Reviewer
“Could not fault Julian Jaggy and the team. Explained everything well and went out of their way to meet our needs. Highly recommend”
Helpful Report
Posted 3 weeks ago
Jean Hedges
Verified Reviewer
“Absolutely happy with the service and products. Friendly helpful and knowledgeable team able to go through the complexities of solar in an easily understandable manner for ignorant people like me. Julian is friendly and efficient and answered question and issues promptly. Jaggy, the electrician, worked till late at night to fix any issues arising. He skillfully navigated my older house's crazy electrical system and got everything moving smoothly. Thoroughly recommend as they made the complex system go smoothly with zero stress on my part.”
Helpful Report
Posted 1 month ago
Bruce And Linda.
Verified Reviewer
“Such a major installation to your home is bound to cause inconvenience and disruption. Have to say that Laura and Jenni keep us fully informed and made sure we had the best team available in the Bay to do the install.( Callum Phil, and his team from Elite.) They we’re polite thoughtful and an absolute pleasure to have in our home. However, the downside to having solar, is the time now wasted watching the app, and seeing the power going backwards and forward.( it’s actually quite fun.) Recommend both Harrison’s and Elite! Bruce and Linda.”
Helpful Report
Posted 2 months ago
Justin McDougall
Unverified Reviewer
“It was a pleasure to work with Straun he was very knowledgeable and informative talking through all my options and coming up with a solution that meets my power needs now and with a bit of future proofing and to come and see me on a Sunday morning to suit my schedule was just brilliant. Straun was very patient as I had timing issues with the bank but he assured me it was not a problem and the quote will be honored even sfter six weeks over it's time. Once everything was finalized communication was excellent regarding install times and even after being delayed by the power company as there was an issue with the export limit ( the power supply where I am located is so old and underrated for the area ) but after a bit of negotiating from Straun he got it sorted with an outcome in my favor. As for the installers after a brief consult about where to locate the battery, inverter; gateway and isolation switches they did a fantastic job which looks very tidy and easily blends into the house and the Aiko panels look fantastic on the roof you hardly notice them. So thanks to Straun and his team at harrisons, professional and faultless.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Reviewer
“Excellent communication from Gareth from Hamilton. Very helpful, wanting to do the best for our context. Took time to go through things before, during and after the install. The install was very smooth and the quality of the install was immaculate. Great communication!”
Helpful Report
Posted 3 months ago
Anonymous
Verified Reviewer
“We are very happy with the communication from Struan and his team from the initial information received to when coming to our property on site to install the solar system. We are excited to be part of the solar family in Hawkes Bay. Pete and Sheryl”
Helpful Report
Posted 4 months ago
Mike S
Verified Reviewer
“Andre Kavanagh from Harrisons Tauranga was excellent in helping us work through options without pressure to make what is a big financial commitment. He has been extremely responsive since installation a couple as I get familiar with the technology. We included the battery which while expensive, makes the difference especially in winter. Definitely recommend Andre if solar is on your radar.”
Helpful Report
Posted 4 months ago
Paul & Carolina Merrick
Verified Reviewer
“Thanks to Carl Williams and colleagues Sian and Renche in the office at Harrisons Solar, from the first really detailed and helpful meeting with Carl scoping our requirements through to final inspection, we had a seamless and hassle free installation of our 16 solar panels and Tesla Powerwall battery. At each stage in the process from new power meter change, scaffolding arrangements, through to the highly efficient 1 day installation of the solar system components, we were kept informed of progress and the weather dependent contingency plans. Our first meeting with Carl through to final inspection of the system took about 6 weeks. Despite our installation being completed close to the shortest day, we have been really pleased at the amount of solar power generated from our panels even on overcast days and our first power bill since the installation reflects the substantial reduction in used grid power.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Excellent service. Good communication, quick installation.”
Helpful Report
Posted 5 months ago
Letti Couaran
Unverified Reviewer
“My advise, stay away from this company people! I am reaching out here because my patience has run out after months of dealing with unresolved issues. We have 21 or 22 solar panels on our roof, yet our power bills have been horrendously high, reaching $350 in the middle of summer. Upon investigation, we realized that our inverter is not working. I have been in contact with Kevin, who always responds promptly to emails but fails to take any meaningful actions. This circus has been going for 1.5 months! We were promised an electrician but he is always away or too busy. Despite my suggestion to use other available electricians in Queenstown, Kevin insists on using this specific technician. When I attempt to call him for updates, my calls are never returned! We organised our own technician as soon as we realised we had an issue with our invertor and he confirmed that the inverter is the problem. This should be covered under warranty, yet all we get is continued delays and no resolution after almost 2 months.”
Helpful Report
Posted 5 months ago
Deb Shaw
Verified Buyer
“Amazing customer service from the initial meetings, getting a quote, through to the installation and training. Darryl was informative, listened to our needs and designed a system for us accordingly. We also obtained 2 other quotes from different companies but went with Harrisons both for the quality of the products (solar panels, battery and inverter) as well as his competitive price. The whole process was smooth and seamless with Karyn on the admin side who answered any queries promptly. The instal was amazing and happened very quickly from accepting the quote. Blair and his team were professional and efficient and everything was installed in a day. We have now had our system up and running for almost a month and have had no issues. Highly recommend getting a quote from Harrisons if you are considering a solar instal.”
Helpful Report
Posted 5 months ago
Albanand Marie Taylor
Verified Buyer
“adrian gave us all the details and provided details on power generation and payback time plus rti figures he also talked us through all of the options which proved very helpfull and was the final point that alowed us to buy with confidence”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Install went quite smooth until I went to cook dinner and found the installer had disconnected my oven and hob …tried to contact local rep and installer several times via phone and txt with no response…I had to call out an electrician at extra cost to me to remedy the problem.. after install every time I try to contact local Harrison rep he fails to reply for a couple of days so very frustrating.. it’s been over a month now and my import/export meter is still not installed.so can’t use the solar to its full potential”
Helpful Report
Posted 5 months ago
Pauland Nancy Hayden
Verified Buyer
“great communication fast reliable service and installation. overall very satisfied thanks.”
Helpful Report
Posted 5 months ago
Roger Wilkinson
Verified Buyer
“The contractor was kowledgable, efficient and personable.”
Helpful Report
Posted 5 months ago
Alanand Denise Davies
Verified Buyer
“very good service, happy overall with product”
Helpful Report
Posted 5 months ago
Barryand Teresa Tod
Verified Buyer
“Great service with Harrisons rep explains our options clearly and answering our questions. Installation was quick and professional.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Great service, good communication, prompt installation.”
Helpful Report
Posted 5 months ago
Paul And Pamela
Verified Reviewer
“Carl Williams from Harrison Solar was outstanding to deal with and we are very pleased with the system. His solar system installer S4 Smart Electrical Ltd did an excellent install with all the cabling etc. hidden in the wall. We purchased AIKO NeoStar solar panels and Tesla power wall . We are very pleased with Carl and recommend him”
Helpful Report
Posted 5 months ago
Harrisons Solar is rated 4.5 based on 1,014 reviews
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