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Harrisons Solar Reviews

4.5 Rating 1,089 Reviews
86 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,089 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email
Read Harrisons Solar Reviews
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Phone:

0800 00 33 55

Email:

customer.care@hah.co.nz

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Michael & Beverley Pollard - Pauanui
Unverified Reviewer
“From our first contact enquiry through to the installation completion Andre and Tineka Kavanagh’s customer service was second to none. Would certainly recommend them to friends and family. Well- Done and Thank You.”
Helpful Report
Posted 3 minutes ago
Anonymous
Verified Reviewer
“I purchased a 36 panel system with expansion battery. I wanted it ground mounted rather than on the roof, although I was required to construct the timber array myself, Andrew was very helpful and informative from start to finish, the installation was very tidy and exactly how I wanted it. Any issues were sorted very promptly and I’m super stoked with how well the system performs A+++”
Helpful Report
Posted 1 day ago
Maggie
Unverified Reviewer
“Andre and Tineka have been wonderful to work with. Easy to deal with and great communication. The installation went really well with minimal disruption. I highly recommend Harrisons Solar Waikato.”
Helpful Report
Posted 4 days ago
Anonymous
Unverified Reviewer
“Tried to contact for a quote Quick to respond then nothing Harrys been on holiday will get straight onto it Enquired on 28 July it's the 14th September.”
Helpful Report
Posted 4 days ago
Jarrod
Verified Reviewer
“Last week we had our new solar systems installed, Andre and Tineka Kavanagh from Waikato Solar have been an absolute pleasure to deal with - they made the whole process very easy and hassle free, providing timely and easy to digest information the whole way through. Their installation team were also great to deal with, professional and engaging. Thanks Team we are now enjoying the benefits of going solar!”
Helpful Report
Posted 5 days ago
Graham
Verified Reviewer
“The installation of my solar system with gateway and Tesla battery has just been completed. The whole process was made very easy by Andre and Tineka Kavanagh, who cover my area (Ngatea). The site visit was informative and the follow on communication and support was first class. Everything went to plan and the actual installation only took 5 hours and was a very tidy job. They also helped with the applications for the various rebates and setting up the buy back with my power provider. Finally, not being a wiz with the iphone, Andre called round and set it up for me and I have the reassurance that I can call them if I have any problems.”
Helpful Report
Posted 1 week ago
Michael Tinkler
Unverified Reviewer
“Carl and team were great, very happy with the installation and the system installed. The installation team come around and got the system installed and up and running in a day and half. I highly recommend them.”
Helpful Report
Posted 1 week ago
Don Cooper
Verified Reviewer
“I am very pleased with Carl Williams and his team who installed the solar panels and battery for us. The team was very professional in the installation and came up with a very satisfactory solution to get the power supply from the two-story house roof to the single story attached garage where the battery was positioned. I am thankful that Carl and his team were flexible and able to schedule their work around the painter who was repainting the house and roof. I am pleased with the final solution recommended by Carl which is performing very well considering the time of year and the overcast weather Thank you, Carl and his team,”
Helpful Report
Posted 2 weeks ago
Christeen McKenzie
Verified Reviewer
“I had 4 quotes for solar panels, a battery and an ev charger to be installed. My house has a simple north facing roof. It was interesting that all quotes were similar and with a good deal of work done by each company. I chose Matt and Karla Carey as they were using a Tesla battery which suited my narrow outdoor space. This did cause some hilarity when I called the other companies as they said this was usually the reason given by customers that they were chosen to avoid Tesla. The whole process was very slick. Jake and his team arrived about 8am and by 3.30 they had finished the whole job. The boys were a pleasure to have here and I was very impressed by the way they problem solved and discussed solutions with me. A good tidy job was important to me and that is what I got. Matt has always been immediately available if I have had any questions but ultimately the system just needs time to settle in. I am very impressed with the power I am generating. It’s a pity the Genesis buy back rate is so low. Overall I am extremely happy to have chosen to go solar.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Reviewer
“I received excellent service throughout the entire process. The team provided helpful advice, answered my questions promptly, and made the purchasing experience straightforward and enjoyable. The pricing was competitive and represented great value for money. Delivery was efficient and everything arrived as expected. While I did not need to use the returns or refunds process, the information provided was clear and gave me confidence that any issues would be handled professionally. Overall, a great experience with outstanding customer service. I would happily recommend them to others and would purchase from them again.”
Helpful Report
Posted 2 weeks ago
Andrew.
Unverified Reviewer
“Terrible comms. Have rung a number of times and no one ever calls back. Would not go with these people. They don't seem to care. System works, but at all not confident about after care.”
Helpful Report
Posted 1 month ago
Hi Andrew, We apologize for the lack of prompt communication. We understand your frustration and take our after-care seriously. Your account has now been reassigned to another business owner who will be reaching out to you directly to assist with any questions or support you need moving forward. Thank you for your patience, Customer Care
Posted 1 month ago
Nick & Amanda
Verified Reviewer
“Great experience dealing with Andrew in the Whanganui region. He arrived to the appointment prepared and asked a lot of questions to understand what was important to us and what we were hoping to achieve out the product and then gave us options with each product benefit to choose from. We felt fully informed before making our decision and so it was an easy decision to make. The installers left the space extremely tidy and there was no disruption to us during the installation process. Every part of the process was professional and felt safe. We had no concerns or issues and felt no pressure to proceed if it wasn't right.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
“Andre and Tineke Kavanagh were very professional, friendly, helpful and efficient when dealing with our solar installation as were their team of installers. Knowing that we can call on them anytime should a problem arise in the future is comforting. We would recommend them as we found their knowledge and service exceptional.”
Helpful Report
Posted 1 month ago
Dennis Slade
Verified Reviewer
“WE had an appointment with Andrew McNabb. It Calle don time. He had set aside an hour for the consultation - so he was taking our concerns /questions seriously - it was not a brush off. He listened and then provided my wife and I with clear precise information in relation to our questions. He took the time to explain how our solar panels were helping us with our power bills. He also asked follow up questions and then gave us excellent advice on power savings, for example when to run our pool filters even in winter. We were given ample time to re-ask questions or pose other avenues of enquiry. We appreciated his insights and that he was very well prepared for our consultation. Thank you Andrew”
Helpful Report
Posted 1 month ago
Glenda
Verified Reviewer
“I had my solar installed by Jono in Blenheim several months ago and I have been very impressed with the product and the after sales service. He is always available for any questions I have and explanation of the system. The whole process, efficiency from start to finish of installation and setup, communication and expectations of the product has far exceeded my expectations. I would highly recommend Jono and Harrison’s for anyone contemplating solar here in Blenheim.”
Helpful Report
Posted 2 months ago
Simon Bristow
Verified Reviewer
“Taylor and the team in Far North were great. Good communication, efficient and always punctual . Highly recommend their service”
Helpful Report
Posted 2 months ago
Roy Farrier
Verified Reviewer
“Excellent communication from Andre and Tineka Kavanagh from start to finish. My 15 panel install was completed in around 5 hours all permits network connections and meter change were taken care of. And workmanship was first class.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Reviewer
“We have recently used Harrisons to install a system (with battery) onto our property. Andrew(Manawatu and Kapiti)was responsive to our initial inquiry, and when he visited our house gave us multiple options at various price points to suit most budgets. All the information that he gave was great for making an informed decision. There was no "hard sell" or rush, and once we decided on the system we were going to buy the process was seamless. Now it is installed, it is working as we were advised it would. I would thoroughly recommend talking to Harrisons if you are thinking of installing solar.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Reviewer
“We are very happy with the solar installed at our home. We have 30 years on our panels for warranty; we choose only an Inverter plus Solar panels. Like the look of the panels all black without lines in them. Very professionally installed any questions answered. We like the thought that we are making some of our own power reducing our power bill. Because this is a New Zealand company had to wait for a few months to have this installed, only needed to Paye a $1000.00 to hold our place in queue until ready for work to begin them 50 % and final amount when all completed. Maryann Olsen / Doug George”
Helpful Report
Posted 4 months ago
Henry
Verified Reviewer
“HARRISON INSTALLED THE SOLAR PANELS IN MY JOUSE AND KEPT TO INSTALLATION TIME AND GOOD SERVICES AFTER INSTALLED SPECIALLY SOME CONNECTING AS I AM AN OLD SO NO GOOD FOR SOFTWARE. RECOMMEND HARRISON SOLAR WITHOUT ANY DIFFICULTIES.”
Helpful Report
Posted 4 months ago
Harrisons Solar is rated 4.5 based on 1,089 reviews
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