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Harrisons Solar Reviews

4.4 Rating 1,097 Reviews
86 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.4
Based on 1,097 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email
Read Harrisons Solar Reviews
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Phone:

0800 00 33 55

Email:

customer.care@hah.co.nz

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Anonymous
Verified Reviewer
“Andre and Tineke Kavanagh were very professional, friendly, helpful and efficient when dealing with our solar installation as were their team of installers. Knowing that we can call on them anytime should a problem arise in the future is comforting. We would recommend them as we found their knowledge and service exceptional.”
Helpful Report
Posted 2 months ago
Dennis Slade
Verified Reviewer
“WE had an appointment with Andrew McNabb. It Calle don time. He had set aside an hour for the consultation - so he was taking our concerns /questions seriously - it was not a brush off. He listened and then provided my wife and I with clear precise information in relation to our questions. He took the time to explain how our solar panels were helping us with our power bills. He also asked follow up questions and then gave us excellent advice on power savings, for example when to run our pool filters even in winter. We were given ample time to re-ask questions or pose other avenues of enquiry. We appreciated his insights and that he was very well prepared for our consultation. Thank you Andrew”
Helpful Report
Posted 2 months ago
Glenda
Verified Reviewer
“I had my solar installed by Jono in Blenheim several months ago and I have been very impressed with the product and the after sales service. He is always available for any questions I have and explanation of the system. The whole process, efficiency from start to finish of installation and setup, communication and expectations of the product has far exceeded my expectations. I would highly recommend Jono and Harrison’s for anyone contemplating solar here in Blenheim.”
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Posted 3 months ago
Simon Bristow
Verified Reviewer
“Taylor and the team in Far North were great. Good communication, efficient and always punctual . Highly recommend their service”
Helpful Report
Posted 4 months ago
Roy Farrier
Verified Reviewer
“Excellent communication from Andre and Tineka Kavanagh from start to finish. My 15 panel install was completed in around 5 hours all permits network connections and meter change were taken care of. And workmanship was first class.”
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Posted 5 months ago
Anonymous
Verified Reviewer
“We have recently used Harrisons to install a system (with battery) onto our property. Andrew(Manawatu and Kapiti)was responsive to our initial inquiry, and when he visited our house gave us multiple options at various price points to suit most budgets. All the information that he gave was great for making an informed decision. There was no "hard sell" or rush, and once we decided on the system we were going to buy the process was seamless. Now it is installed, it is working as we were advised it would. I would thoroughly recommend talking to Harrisons if you are thinking of installing solar.”
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Posted 5 months ago
Anonymous
Verified Reviewer
“We are very happy with the solar installed at our home. We have 30 years on our panels for warranty; we choose only an Inverter plus Solar panels. Like the look of the panels all black without lines in them. Very professionally installed any questions answered. We like the thought that we are making some of our own power reducing our power bill. Because this is a New Zealand company had to wait for a few months to have this installed, only needed to Paye a $1000.00 to hold our place in queue until ready for work to begin them 50 % and final amount when all completed. Maryann Olsen / Doug George”
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Posted 5 months ago
Henry
Verified Reviewer
“HARRISON INSTALLED THE SOLAR PANELS IN MY JOUSE AND KEPT TO INSTALLATION TIME AND GOOD SERVICES AFTER INSTALLED SPECIALLY SOME CONNECTING AS I AM AN OLD SO NO GOOD FOR SOFTWARE. RECOMMEND HARRISON SOLAR WITHOUT ANY DIFFICULTIES.”
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Posted 5 months ago
Kerry Smith
Verified Reviewer
“Installation went well, the installer was great to deal with in getting the battery and charger placements where we wanted. The hardware we can use (battery and car charger) works as intended, but we can't say anything about the actual solar array. One month after Installation and we still have no idea when the electrical inspection will take place. This was passed to Harrisons own ispector, but no initial communication from them has been received, are we on the list? How far up or down are we now there has been a weather event? Were we on one to begin with? In short, the actual installer is great, the hardware we can use has worked, but don't expect to be able to use your solar array in a timely fashion.”
Helpful Report
Posted 6 months ago
Hi Kerry, Thank you for your feedback. I am following up with the business owner immediately to see when the inspection is booked for. I apologise for the delay. Kind regards, Customer Care
Posted 6 months ago
Johnny
Verified Reviewer
“Poor communication, overpriced, lack of product knowledge. Gave them multiple opportunities to come up to speed throughout the consultation process. Disappointing.”
Helpful Report
Posted 6 months ago
Hi Johnny, Thank you for taking the time to write a review. I am very sorry to hear that you were not happy with your experience. I will discuss this with the business owner involved and if you would like to discuss this further then please contact us on customer.care@hah.co.nz Kind regards, Customer Care
Posted 6 months ago
David Middleton
Unverified Reviewer
“Harrisons make for a great solar install.excellent products, excellent people, andrew McNabb goes that extra mile to ensure a seamless install. Thanks harrisons and Andrew McNabb for a excellent solar experience”
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Posted 7 months ago
Carrie
Unverified Reviewer
“Would love to be able to review Harrisons solar if we ever even received a quote. I've called twice and sent in requests for quotes via website 4x now and not a single follow up from them. Thats when I'm trying to get info and give them money, not even after they have it.”
Helpful Report
Posted 7 months ago
Hi Carrie, Thank you for your feedback. My sincere apologies that we have not touched base with you around our Solar products. I can clearly see your requests around carpet but nothing for Solar. One of my team will contact you immediately. Again my apologies. Customer Care
Posted 7 months ago
Anonymous
Verified Reviewer
“From the first consultation to the finalized installation, nothing was too much trouble from the Harrisons Solar team. They were totally professional and accommodating with the end result looking very smart and streamlined. Great follow-up from Andrew McNabb from Harrisons. Looking forward to reduced power bills from now on!”
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Posted 7 months ago
David Middleton
Verified Reviewer
“Excellent service , great product thankyou harrisons and thankyou to andrew McNabb, who goes the extra mile to make for a seamless , no worry install . Great guy to deal with cheers”
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Posted 7 months ago
Helen & Gerrard
Verified Reviewer
“Andrew and his team, were great to work with”
Helpful Report
Posted 7 months ago
Ken & Angela Wimsett
Unverified Reviewer
“Daryl, Karyn and the installation team provided excellent professional service from the initial quote, installation and follow up service, we would certainly recommend Harrison Solar panels”
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Posted 7 months ago
Andus
Verified Reviewer
“Consultation seemed to go OK, consultant needed more info from a colleague about the installation before he could provide a quote, I never heard back. Followed it up, apologies, quote will be sent soon, blah, blah, still waiting. Care factor of zero from Harrisons solar. Disappointing, plenty of other options out there though.”
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Posted 8 months ago
Hi Andus, Thank you for your feedback. We’re really sorry to hear this and appreciate you bringing it to our attention. That’s not the experience we want anyone to have. Sometimes we do need to confirm technical details before issuing a quote, but we should absolutely be keeping you informed in the meantime. Please let us know if you would like to be seen by another business owner. Kind regards, Customer Care
Posted 7 months ago
Kevin
Verified Reviewer
“Matt and Karla Carey from Harrisons Solar oversaw the installation of my solar panels in Wellington. Their customer service has been superb. Matt first came around to talk through the options and tell me what the process was going to be. They have kept me posted all the way about progress. The installation team were great. Matt came around and sorted out a wi-fi issue (not of their making), doing that on the day I contacted him. So far so very good and I am very grateful for how smoothly it has all gone.”
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Posted 8 months ago
David
Verified Reviewer
“Harrisons Solar Northland were very helpful and knowledgeable. The local owner Sarel Joubert came out and assessed our needs well. Then it was only a few days wait and the team were placing the panels and the Powerwall 3. We have only been using the system for a few hours but the panels are still generating electricity which is powering the house and charging the battery. I can commend them highly.”
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Posted 8 months ago
Anonymous
Unverified Reviewer
“Worst customer service you could ever imagine.Months of water entering my roof. We will get back to you…….. inverter full of water. It ok just turn it back on. Says Harrison’s solar head office. Duty of care ?”
Helpful Report
Posted 8 months ago
Hi, Thank you for contacting us. I belive that the tech team have been in touch with you and organised a site visit. Kind regards, Customer Care
Posted 8 months ago
Harrisons Solar is rated 4.4 based on 1,097 reviews
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