I said to Harrisons Energy on 5/Jul: "as things currently stand you shouldn't ask me for a reference". SolarEdge's behaviour has offended me in two ways. Offence #1 is that SolarEdge sprang some extra terms and conditions on me after I'd already committed to the purchase, and those Ts & Cs contain something I consider unfair, so I haven't accepted them. Offence #2 is that the main monitoring and administration functions for my solar power system are hidden away behind those terms and conditions on a SolarEdge web server, and there appears to be no way for me to interact directly with my system over the household LAN. Harrisons Energy doesn't have enough influence with SolarEdge to get these things corrected. The upshot is that I have far less autonomy than I expected. If I had been able to make a properly informed decision, I would have given more serious consideration to Harrisons Energy's competitors.