I was invited to share my views so here it goes. I purchased a sample of the LED strip lights over the phone after speaking to customer services. They were very helpful in helping me choose the correct size, wattage and the colour for my patio. The 2 metre sample was well packaged and worked straight out of the box as hoped. I must admit the light blew me away as it was better than I had expected. Decided to purchase another 50m and could not be happier with the results. The only thing I will add is that the profiles are a must as they really compliment the neon strip light and hold it in place well. The one advice I was given is that the ends of the strip needed to be made waterproof with a waterproof silicone as it was being used outside. So, well done guys for the support and I would highly recommend this company to anyone without hesitation.