Accepted a valuation of £30 for my preowned items and returned them via Collect + on 9/8/19. Sent e-mail chasing cheque on 19/8. Hattons replied on 20/8 saying they had a back log. Chased again via e-mail on 28/8. No reply so phoned on 29/8 to be told that person responsible was in a meeting!! Promised to ring me back. Particularly annoyed because the £30 was to offset the purchase of a preowned item for £65 which arrived very promptly.
5 years ago
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