This is a superb product in workmanship, and in the way that customers are guided in choosing the right pillow according to their size, weight, and their way of sleeping (side or back). They even called an emailed when concerned I might have selected the wrong size. I was impressed! I have used one for a few years, and wanted a new one so that during the drying time after washing, I would be able to continue with the same head support so I didn't have to do without! I also extended that logic to travel, and purchased a travel size, which came with the lovely storage/carry bag. I'm totally pleased with my experience.