I was refused a refund as it was outside of 14 day return policy. So don’t order several pairs to try. The fact is you need a few weeks to establish if the insole is successful. At which time you will not be able to get a refund on the unused pairs. There are lots of companies that offer you a longer return. I ordered 2 different pairs of insole to help a patient with acute tendinitis and will have to bear the cost as I can’t leave her out of pocket. I shan’t be using this company again.
4 years ago
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