I apologize for the long review! In short: All psychiatric care should be as accessible and reliable as healthPiper. I have been a patient of Dr. Nikhil’s for four months but I wish I had found his services sooner. Though the app I am able to send direct messages to Natalie the concierge and/or Dr. Nikhil. Whether my messages are regarding my treatment plan or general questions and concerns, I always receive a swift and thorough answer within an hour. Dr. Nik checks in with me each month to see how I am doing/feeling then sends my prescription to the pharmacy of my choice each month like clockwork. Before healthPiper, I was beyond frustrated. I had been feeling misdiagnosed for years and continuously faced flippant judgement and dismissal. One day it dawned on me that because of the pandemic some of the barriers to health care had been temporarily lifted. I began my search for psychiatric care that wouldn’t require the approval of my insurance. I was surprised to learn that there are so many options but after researching and reading tons of reviews I ultimately decided that healthPiper was the best choice for me. Even still I had reservations- I couldn’t wrap my head around how communicating with a doctor could result I was immediately greeted by Natalie upon opening the app. Natalie is incredibly informative and kind; She gave me all the affirmation and answers I needed to make an informed decision before we set up my first appointment. I was so taken aback asked Natalie “Is this a scam?!” and she assured me that healthPiper is very real and that I was safe and secure. By 8am the next morning I was on a FaceTime call with Dr. Nikhil. My fears disappeared as we spoke. There was nothing awkward about the FaceTime- he treated me like a patient in his office. He is an attentive and diligent listener and made it abundantly clear that he is passionate about changing patient’s lives for the better. Before my appointment I was asked to fill out three different DSM-5 related questionnaires. After he reviewed my answers we spoke for an hour. I felt comfortable having an open and honest conversation about my personal background and medical history with Dr. Nikhil. At the end of the appointment he was able to come to a conclusion about my diagnosis and worked with me to craft a treatment plan that suits my needs. He immediately sent my prescription to the pharmacy of my choice and provided a coupon/discount code in case I didn’t want to use my insurance to cover the medication. I had a diagnosis, prescription and new treatment plan before noon and the weight of the world lifted off of my shoulders. If you are feeling like I was- alone and discouraged- I hope that my review gives you the courage to advocate for your mental health. I finally got the help I needed and I hope you do too.
4 months ago
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healthPiper has a 4.98 average rating from 226 reviews

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