Anonymous
I had a long, arduous journey leading up to my experience with HealthPiper. My insurance carrier wouldn’t cover the cost of an ADHD evaluation outside of their network, but I’m no where near one of their providers. My therapist was on board for the eval but couldn’t formally diagnose me or prescribe meds. We tried other local providers, none of which supported Adult ADHD or would consider evaluating me while allowing me to continue working with my current therapist. Other online evaluation sites/providers were the same way - until I found HealthPiper. They were understanding of my situation, willing to become a part of care team (PCP, therapist and eventually their MD) not replacing it, and took the time to listen to me even though I’m an adult seeking help for ADHD. I scheduled my eval through the app, paid my deposit and completed my telehealth eval all in the same week. The doctor was kind, understanding, empathetic and gave me all the time I needed to help figure everything out. At the end of the evaluation he gave me a positive diagnosis and discussed a plan of care that involved my current meds, care team and even my preferences. I had my medications in hand the next day and was even able to work on changing up the type of medication being dispensed to meet my insurance’s requirements for coverage. All the communication is done via text messaging in the app/telehealth so there’s no need to worry about COVID restrictions. They respond very quickly, almost any time of day. I’m able to ask the doctor questions and get direct answers and anything he can’t help with their amazing admin team steps in and takes care of it. The $200/month fee does seem steep and I wish my insurance would cover the cost, but it’s absolutely worth it when comparing other provider’s out of pocket costs. Ultimately, my experience with HealthPiper has been nothing but stellar from start to finish. They’ve helped change my life and correct an issue I’ve had since I was young, but never really had the chance to address. Thank you, Dr. Kumar and everyone at HealthPiper!
2 weeks ago
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healthPiper has a 4.97 average rating from 199 reviews

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