Extremely disappointed with this company’s service. I ordered a shower door, was told online it was in stock on a 3 day lead time. Waited more than 3 days, eventually spoke to Vishal who told me there was an issue with their suppliers. Heat and Plumb are just the middlemen, they don’t stock shower doors themselves! After being advised my door would be delivered last Thursday and waiting in all day it didn’t arrive. Contacted them again and I was told there were technical issues and or courier issues. Clearly just excuses 😠. After originally placing my order on the 22nd June I have finally received a refund to my credit card today. So over 3 weeks down the line I now have to buy a shower door elsewhere. Absolutely appalling service, if I could give zero stars I would. Buyer beware I would advise not touching this company even with a very long barge pole!!