Very bad service and no professional staff at all. Arranged my mum travel with wheelchair assistance due to her health issues. Wheelchair assistance team member just left her in the baggage collection point and left saying just 2 min walk to outside without even helping to collect her bags. She was not allowed to push any weight. When see came out by herself I was almost in tears. No responsible people at all.
14 hours ago
Heathrow Airport has a
1.5
average rating
from
25
reviews
