The Nuna Zaaz High Chair chair is a little expensive but it is very substantial and made to a high quality. It also looks good. It arrived very quickly and we are very pleased with our purchase. The price was competitive and the free delivery made it the best deal we could find on-line. There was a minor blip with the ordering process in that the discounted price was not applied due to a technical and we were initially overcharged. However, I used the on-line chat facility to contact customer services and this was very quickly and very efficiently put right. The overpayment was refunded almost immediately and an apology was offered quite readily. The test of good customer service is when things don't go quite right and in this case, the response was prompt and effective. As such, I would consider using HelloBaby again in the future.