This was the first time I ordered from Hello Baby. I ordered a LittleLife travel cot blackout cover, made for use with travel cots/playpens, and it just arrived on my doorstep. The box that it came shipped in is completely crushed, and when I took the item out of the box it gave off an absolutely horrific mouldy smell! I immediately searched for an information pamphlet within the box to see if I could find out what the care/cleaning instructions were, and there was nothing! I then held the fabric and put it over my head to see how well it blocked out light, and it was like putting a thin cotton shirt over my face; I could see completely through it and it barely blocked a lamp, let alone be classified as a “blackout”!? Damaged packaging, no instructions, no cleaning directions, horrific mouldy smell, and doesn’t do what it claims to. I will not be ordering from this company ever again!