MR Peter Henham
They sent me the wrong product. On sending it back I gave them two options. Send me the correct product or refund me. Their website showed that the correct product was in stock. So was expecting to get this. No. I got a refund instead. However, in keeping with their returns policy, I paid £8 to have the returned product sent by recorded delivery. I sent them a copy of the receipt, but they have not received a refund of this. So I am £8 out of pocket due to their mistake. As I write, I notice that the product is still being advertised as available and in stock. So why refund me when they could have sent the correct product? It smacks of bait-and-switch.
2 years ago
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Hello Pleasure has a 4.2 average rating from 87 reviews
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