Ordering easy, delivery was excellent, packaging OK, print quality good apart from and artwork overprint error. Hello had several opportunities to notice this error non-moreso than on press where the technician should have seen this. However, they must be told to turn a blind eye continue with the job and keep the press running. It happened on three similar jobs and wasn't picked up on any occasion. I understand it was an artwork error but surely a printer of any value should be on the lookout for these types of issues. Sadly they would not budge and so from this experience I will continue with my exisiting suppliers.