Awful experience. A month ago I made an order for 250 booklets. They arrived on time but printed in the wrong order. I spent the next 48 hours talking to various people through email and phone trying to give them the 'more evidence' they kept wanting. Eventually reordered free of charge one week wait. One week comes not arrived. Call up and the genuine response 'oh the courier must have lost them'. Excuse me you messed it up once now you have lost them? Finally after the most stressful 45 minutes where I was quizzed as if this had all been my fault they were reordered on one day delivery. 5 days later they arrived. Oh in the right order this time but a month late. What was I offered as compensation? 20% off my next order! That order will never happen. Don't use this printer!