I placed an order at hellyhansen.com/en_de . I decided to return the order, but the store has not processed the refund for over a month. I returned the order through the Hermes parcel delivery company qr code that Helly Hansen provided me for the refund. I returned the order and the store received my refund. However, for some reason Helly Hansen only processed the refund for 1 item. They say they only received 1 jacket from my order. The store says that the package was 100 grams. But the jacket with tags and packaging weighs clearly more than 100 grams. At the moment I still have not received a refund for my return. Be careful when you decide to place an order here. MY ORDER NUMBER 31000055739 Shop does not say anything. I don't understand what I need to do now to get a refund for my return