In February of 2020 we purchased 4 tickets to go see the Joker in bord gais. Then of course COVID hit and the concert was postponed which was fine after a long wait finally got told the go ahead date unfortunately for us this did not suit we had a good reason not to go as I was due to give birth that day. We contacted Ticketmaster their answer was u either go or resale so we put the tickets up in between that the concert was rescheduled again to October. 2 days before the concert our tickets sold but the concert was then cancelled the people that got our tickets got their money but we didn't. This is now June and I have strings of emails from Ticketmaster sending us on wild goose chase with the banks who stated we did not get the refund and will provide us with proof of all the above. I'm now going to take this further to citizen rights and probably involve a solicitor because this has caused both me and my partner a terrible amount of stress. Shame on them for the sake of 360 euros