Good taxi service, prompt and polite. But they seem to have a policy of taking out multiple pending transactions. Only two trips took place and 5 pendings were shown. This causes the customer concern and they end up contacting their bank. The customer service team are difficult to understand and when you ask for clarification they put the phone down. They have obviously been told they can do that and move on to the next call-not good. These people need to attend a customer service course.
10 months ago
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