Uber Support Reviews

Name: Uber Support
Rating: 1.14

1.1 Rating 2,375 Reviews

2 %

of reviewers recommend Uber Support

Company Reviews

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Metrics

1.1

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Uber Support 1 star review on 17th September 2025

Latoya

Uber Support 5 star review on 16th September 2025

Anonymous

Uber Support 1 star review on 24th August 2025

MR Daniel Harris

507

Anonymous

Anonymous // 01/01/2019

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“Bhadwe saale ride badalte rehte hai change krte rehte hai dimaag ka bhaang bhosada ho gya pehli or akhri glti thi meri jo mene uber ko choose kiya”

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Posted 20 minutes ago

“Driver DAYLA never delivered my food to ME, have no clue who she delivered to but it never made it to me. So I adjusted her tip to 0! Uber Eats then goes and force pays that driver anyway from my account when service was not rendered! I will be disputing it with my bank. I will never use them again!”

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Posted 18 hours ago

“False charges of amount 4214.23 rs have been imposed on my account without any ride or booking done from my no. Uploaded may complaints and sent mail, but no response. I am very upset with this. Deleting my account And will never use it's services.”

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Posted 21 hours ago

“Meri I'd nhi khol rahi h”

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Posted 1 day ago

“Booked a return trip and was quoted the prices. The outward trip was fine and charge was as quoted. The return trip was same route, same passengers etc. Driver looked at his meter as we pulled up, I saw the price, it was close to the quoted price, no problem. Then I got notification of charge from Uber, it was doubled from his meter. He didn't tell us the price when I asked before leaving the vehicle, nothing about extra charges. Ive tried twice through help section in app, both times got told no refund no reason nothing. Even tried their complaints section, got nothing. This service used to be good and reliable, not anymore. We are pensioners on a European holiday and now are concerned that if this can happen without consequences, they can charge whatever they want and we have no way of disputing it or getting overcharged refunded. Definitely dodgy.”

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Posted 1 day ago

“Uber company is purely corrupt! Riders for example pay 2x a more than what drivers make! This should be illegal! Uber does not care about anyone but themselves. Time to revolt riders & drivers.”

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Posted 1 day ago

“3 times the same complaint,1st time I ordered a uber and the driver canceled and I still got charged,so I had to order another uber.long story short they keep taking my money and support is not doing anything about it.I have to get me a vehicle 😑 or take cta.😭😒😭😒😭”

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Posted 3 days ago

“I’ve had 2 issues in the course of a week and uber support is useless. Fits was a ride from work. Uber was 5 minutes away but took almost 40 minutes because according to the map he was eating Waffle House. Then tonight I order food and they cancelled all my food and try to charge me to deliver the drink without asking if I want alternatives at all”

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Posted 3 days ago

“Worst ever. No AC and the driver drive 12 mins the wrong way. Never ever again they do not deserve any business Extra thumbs down Lift is 100% better”

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Posted 3 days ago

“I bought spoiled milk and my baby is sick and uber eats wouldn’t help me I am fixin to file civil suit this 3rd order they would not help me with and service is ridiculous goin back to door dash”

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Posted 4 days ago

“They sick the next day and I was like oh no I don't think so but I don't know if you want to go to the store or something else but I don't know”

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Posted 4 days ago

“Constant cancelations, very unreliable service, why do you allow drivers to accept a booking only to cancel 5 minutes later, if a driver excepts a trip they should be obligated to complete it.”

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Posted 4 days ago

“First of all,this lawsuit by the current administration is bogus. I have a disability and Uber has been nothing but helpful to me. I use it from time to time and the driver's have treated me with respect and care. I know that all people are different but overall I give 5 stars.🌟”

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Posted 4 days ago

“Very bad...... people using abuse word in night time ...and demanded extra money....and after that uber also ...charge unsassary.....I don't know...my account in minus..... very bad service of uber........I am very disappointed....worst service....”

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Posted 4 days ago

“Yeah Uber is really good at communicating and getting people what they want and they actually hear and the experience is really good”

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Posted 5 days ago

“This is a fraud company with B grade unhygienic cars and dangerous drivers. The final fare is always higher than initial estimate. They refuse to refund.”

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Posted 5 days ago

“Uber really sucks in the UK”

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Posted 5 days ago

“DO NOT TRUST UBER AT ALL. THEY ARE USELESS TO GET IN TOUCH WITH My brother was on a business trip in Cape Town , He called for a Uber driver to collect him at the Hellenic Community Centre en Cape town. Between 22h00 and 23h00. The uber driver driving a silver Avanza. Not even 1 minute after fetching my brother, they robbed and threw him out of the car, stole his phone, and said that "my gang will kill him if he does not give the phone... " Uber is suppose to be trustworthy , this could have been his life that has ended”

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Posted 6 days ago

“Uber support accepted they booked a cab for me and it was all planned and due to be paid and that they just cancelled AT THE EXACT time leaving me stranded. Utterly useless and couldn’t do anything. No cabs for 2 hours either. At treble the cost. Not helpful and just seems to accept this is what was happening.”