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Liz S.
I am attending the funeral of one of the little girls from Camp Mystic. I reserved an UBER ride to the airport for the next morning at 5:30am. I checked at 5:15am and was notified that my ride was scheduled for 5:30 am. At exactly 5:30am I was told that no driver was available but for twice or 3.5 times the price I had reserved I could get an Uber driver in 10 minutes. I agreed to pay twice the reserved price. 28 minutes later a driver showed up. It wasn’t the driver’s fault but how is it if I cancel an UBER ride I get charged the full price but if UBer cancels they make more Money and I pay the consequences … missed flight, anxiety, etc . So, the ride that was supposed to cost $48 ended up costing $130+. My days with Uber are over. I need transportation to the airport that is reliable.
2 days ago
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