Uber Support Reviews

Name: Uber Support
Rating: 1.13

1.1 Rating 2,181 Reviews

2 %

of reviewers recommend Uber Support

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Metrics

1.1

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Uber Support 1 star review on 30th June 2025

Anonymous

Junior

Uber Support 1 star review on 24th June 2025

Anonymous

Uber Support 1 star review on 31st May 2025

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473

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Id block hai meri chalu kar do sir main bahot paresan hun”

Uber Support 5 star review on 27th May 2025

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Posted 1 month ago

“I have called an uber support team and feels like he doesn’t really want to help and resolve my concern. He advised to go to chat box and inquire about the matter to find a solution. I went back as advised but no use. I even emailed uber eats with the email in the google search. I just decided to call again hoping a solution as an item was over priced from what was in the receipt. Luckily, I got support from Marilin, the way she speak , the way she understands my concern and treats it as it’s her own. Very patient since there is a problem with exchanging images via email or uber app to prove my claim . She finds alternatives for the solution- very impressive and compassionate I will say. My anger was replaced with calmness as I know she is there to provide the best she can by all means. She even ask a solution for the app I’m concerned about, to you MARILIN, I appreciate your help. It’s not just always about the money … it’s the concern for your customers! GOD BLESS YOU!”

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Posted 1 month ago

“Didi Bains was amazing. He was so patient and kind. Thank you Didi!”

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Posted 1 month ago

“Yus I'm happy”

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Posted 1 month ago

“Heartfelt Thanks to Lata Shiri posted at uppal stadium uber Hyderabad I would like to sincerely thank Ms. Lata Shiri from the Hyderabad office for her kind assistance in helping me book a cab during a difficult situation. I had come to Rajiv Gandhi International Cricket Stadium, Uppal, to watch the IPL match between SRH and DC. Unfortunately, midway through the match, it started raining heavily, and I was unable to find a cab. One of the Uber employees at the stadium—whose name I couldn’t get—kindly guided me to the Uber Lounge at Zone 1. There, Ms. Lata Shiri not only helped me book a cab to travel from Uppal to the Zoo Park area but also personally guided me and ensured I was safely seated in the cab. I truly appreciate her prompt support, care, and professionalism. Her help made a big difference in what could have been a very stressful situation. Thank you once again.”

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Posted 1 month ago

“Please help me sir my uber account is deactivate”

Uber Support 5 star review on 21st April 2025

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Posted 2 months ago

“quotex is a trading platform that many people find useful and easy to use. One of its best features is its simple design, which makes it great for both beginners and experienced traders. Even if someone is new to trading, they can quickly learn how to use the platform without feeling confused. For those who know more about trading, Quotex offers many helpful tools and indicators to analyze the market and make better decisions. Another big advantage of Quotex is that it offers high returns on trades. If a trade is successful, the profit can be more than 90%, which is much higher than what many other platforms offer. This makes it a popular choice for people who want to earn big profits from trading. Also, Quotex does not charge any extra fees when you deposit or withdraw money. Many other platforms take a small fee during these transactions, but Quotex lets you keep all your money, making it more cost-friendly. i love this”

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Posted 2 months ago

“I had a prescription delivered today from Walgreens by Uber, however it never shows up on my Uber app. Its super frustrating because the drivers around here are amazing. Today I want to shout out Afomeya Order ID #469DA to Orting, WA - she is amazing!!!”

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Posted 2 months ago

“When I book a ride,it came in less than 5 minutes.”

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Posted 3 months ago

“We weren’t able too get gogograndparent last weekend so I went with uber since I had already signed my mom up for it. It was terrible the lady said we would have no problem getting home. LIE we couldn’t get ahold of them so I had to call a cab for the ride home my elderly mother and I sat in the freezing cold for 20 minutes for a cab ride home. Tonight? Totally different experience I wish I could remember the fellas name as he went above and beyond what he had to do. All I can remember is he was Hispanic so cheerful I tipped him and he said that was okay but I tipped him anyways. We left our food in the car and he came back and gave it to us. Oh my gosh how many people would do this? None. Again I wish I remembered his name props to this person he certainly deserves a 5 star rating 🙂”

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Posted 4 months ago

“My son ordered me and my husband to manchester on the 2nd Feb from chorley both drivers were very nice and pleasant, on Friday ordered an uber from AO arena bk to chorley the driver was called Naheem he was a lovely guy so nice and curtious to us. Thank you so much Naheem. Customers from buckshaw drive chorley.”

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Posted 4 months ago

“Not my first Uber trip, but there were some things about this ride that needs attention. The driver arrived as indicated, in a late 90's Mercury, outside with mismatched fenders and body panel showing contact with something other than wind or rain. rain being the only water that had touched the car in a while, when I got in the back seat was a tight squeeze as the front passengers seat was well back and reclined and to add to that the seat pocket was maxed out with a child's odds and ends , had a hard time telling the carpet color being covered with I didn't care to examine, I'm sure it had taken a while to collect the amount in place. It must have been a decorating theme as the rest of the car had that same grunge bling. Looking out the windshield through the various cracks and splits would have made Safelite very happy to get to work. I thought Uber had some sort of standard for the drivers, if so this must be their minimal standard. I was delivered safely and on time, but the environment was one to be remembered. I can appreciate someone wanting to work to make ends meet and work with what they have to get the job done, but a little pride in what you have especially if your going to be carrying passengers who might like a little different decorating theme”

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Posted 5 months ago

“Jahara I believe I spelt her name correctly, Was AMAZING!! Thank you Jahara. Amazing customer service.”

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Posted 5 months ago

“Great fast didn't have time to tip. Next time.2x tip.”

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Posted 7 months ago

“Danielle is literally the best ever she was great even supplied snacks and nonalcoholic beverages for us during our ride. Hands down amazing!”

Uber Support 5 star review on 3rd November 2024

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Posted 8 months ago

“Had my ride with TEWODROS. Would have given him a 10 if possible! I was leaving Sanford USD ER with a torn meniscus and ACL, previously before booking a ride I was screamed at by a 24 hour taxi company as the person answering the phone had been woken up and yelled at me calling me disrespectful. Not only did my Uber driver show up on time he also showed me incredible concern and care for the pain I was dealing with. I have upcoming appointments for surgery and would select him above any other drivers if he is available!”

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Posted 9 months ago

“Thank you Sherod ( Oswego NY)You were fast, pleasant and you have a clean vehicle. I would absolutely wait for this driver ( if it is an option)if he had another fare. Thank you so very much for your speedy service”

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Posted 11 months ago

“Uber is best company in world.provide cab service with maximum support thanks uber”

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Posted 1 year ago

“I recently hired an Uber driver to go from Huntington Beach to Santa Ana. His name was Gary. I felt safe. I felt comfortable and thankful for Gary H. I left a sweater in his Uber car. He came back to where he dropped me off maybe 20 minutes later or 25 minutes later and brought me my sweater. What a great guy. thank you from the bottom of my heart Gary. Roberta, aka Ms. Bobby @ Always Recruiting, Inc.”

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Posted 1 year ago

“Driver wpz nice n polite,considerate and caring,amazing taxi driver 10/10”

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Posted 1 year ago

Uber Support is rated 1.1 based on 2,181 reviews