Uber Support Reviews

Name: Uber Support
Rating: 1.13

1.1 Rating 634 Reviews

3 %

of reviewers recommend Uber Support

Company Reviews

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Metrics

1.1

Based on 634 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Uber Support 1 star review on 25th April 2024

Anonymous

Uber Support 1 star review on 24th April 2024

Anonymous

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi,my account was deactivated so I used 4years but it said my account Document are fraud can you help me to put online please but I don't know any can you help to react my account my name egide ndayishimiye”

Uber Support 5 star review on 17th March 2024

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Posted 1 month ago

“J was going to split my business with a different transportation company. Never will i leave uber or split my time with any other transportation company, I will always ts continue to use uber,, They are the best very reliable, very understanding,very very considerate, TRUST UBER A B D THERE DRIVERS, I can admit I've had 1 or 2 drivers that can have an attitude but I refuse to let a person having a bad day change my positive energy towards the awesome uber business,, GREAT JOB UBER YOUR BUSINESS IS THE BEST THING THAT HAS HAPPENED TO OUR GREAT CITY OF HOUSTON THANK YOU UBER SINCERELY DAVE TENEYUQUE”

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Posted 3 months ago

“Very good I am very happy. Thank you.”

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Posted 4 months ago

“I spoke to a lovely man named Lawrence. He helped me resolve an issue that really stressed me out and I am really grateful.”

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Posted 4 months ago

“Uber is not a secured job..drivers make money but once you get a problem;they never resolve it and who's gonna pay ur bills..try to find a secured job drivers..”

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Posted 10 months ago

“Uber customer care 📞8590246257 call now. Ola helpline number 8590246257 call now 24*7 available service. My good experience in uber cabs. One time I booked a cab in uber. Some i reason I cancel my plan. Then I call ola helpline they refunded my money within 5minutes.0% fine. Such a good company uber.”

Uber Support 5 star review on 1st June 2023

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Posted 10 months ago

“Yesterday I was chatting with Florissa from Uber help I explained that I was charged $9.99 just for opening the app and filling out the form. I wasn’t told that I was creating a new account. I tried to cancel it in the app but it wouldn’t let me. So I tried online and when creating a password it just kept canceling. So finally I tried again and they accused me of being a bot. I found the chat on my phone. I explained to Florissa that I am not a bot I’m a grandma with real boobs and everything and I explained everything. She said I can tell you’re not a bot because you’re so animated and I will refund all your money and cancel your account. I promised her I would leave a google review but I left it here because I can’t find how to leave a review on google. So here’s my review! I’m”

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Posted 11 months ago

“So I had a few issues with canceling Cooper one in a charge that was unfamiliar, so I got on Uber app and got on the chat with customer service. Her name is Faith, and she was by far impeccable with her customer service and professionalism! I want to give Faith a HIGH FIVE for making my Uber experience that much more enjoyable! Thanks Uber for having people like Faith! She made an awesome impression on your company and myself!”

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Posted 1 year ago

“Uber usually with their Chat option offers great custmer aervice refunding my lost delivery and giving me a credit to compensate for the time lost waiting so yeah I prefer them over Door Dash. I pay a little more but at least my food isnt opened or missing .”

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Posted 1 year ago

“I went to the airport to p/u another rental car b/c mine had a flat tire. Brian was great! We had a great conversation. He dropped me off and when I went to budget rental they said I couldn't p/u my replacement car until the other car was towed there. Also, that the tow truck wouldn't be coming until the morning. So, I had to call Uber back and get a ride back to my car and I was under a bit of stress. Abdulai asked me what the situation was and when I told him, right away he offered to change my tire. We got back and he changed my tire for me. I was so grateful. I was in another state with no one to help, on a trip by myself and it was just incredibly kind of him to do that.”

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Posted 1 year ago

“I got very nice response from the Amy from Uber support. She was very calm and polite and fixed my problem.”

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Posted 1 year ago

“They helped me with an o repayment situation, Uber customer service was great!”

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Posted 1 year ago

“I spoke to an agent this morning about double debit. He was helpful, friendly and professional.”

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Posted 1 year ago

“Yes the Uber support people Mr Kildeep K and Manpreet k helped me to resolve a trip which was canceled by a Uber driver and I was charged a particular amount. Now I am happy to get a mail my money will be refunded soon because of them . Thanks you and really appreciate your helping people like me . It’s not really about the money itself I felt like people are able to use me and cheat me on a Uber app which I bearly know how to properly use it . Thank you once again Manju S”

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Posted 2 years ago

Uber Support is rated 1.1 based on 634 reviews