Login
Start Free Trial Are you a business?? Click Here
Anonymous
I RESERVED AND PAID FOR UBER TO COME TO PICK US UP FOR AN APPOINTMENT TO A PLACE WHERE YOU DON'T GET SECOND CHANCES. IF YOU DON'T SHOW UP, YOU HAVE TO START ALL OVER AGAIN. SO I DECIDED TO CHECK TO SEE WHERE THE UBER WAS BECAUSE IT WAS GETTING CLOSE TO THE TIME FOR THEM TO PICK US UP. OOH, SHOULD I EVEN BE SURPRISED? WELL YES!!! See, when you RESERVE a ride, table at a restaurant, birthday or anniversary party venue, etc. THE BUSINESS IS EXPECTED TO HONOR THAT. IF SOMETHING COMES UP, THEN IT IS THEIR RESPONSIBILITY AS A BUSINESS, TO NOTIFY YOU SO THAT YOU CAN MAKE OTHER PLANS. THE PERSON SHOULD NOT HAVE TO TRY TO FIGURE OUT WHAT HAPPENED. EVERYONE NEEDS TO KNOW WHAT THEY DID. BTW, I HAVE SCREENSHOTS OF THE CONFIRMATION THAT PAYMENT WAS ACCEPTED, PAYMENT TAKEN FROM CARD, AND OF THEIR ALL THE SUDDEN CANCELLATION.
10 months ago
Read Uber Support Reviews
Uber Support has a 1.1 average rating from 2,030 reviews