As a rider, you have zero rights. They can overcharge you for anything they want and will not listen to your side at all. And if you don’t agree with them, they will flat ignore you and not allow you to talk to a person or try to help you. If you want your tip back because your driver turned out to be a rude jerk then they totally ignore you. Will be going to Lyft from now on.
8 months ago
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