Uber is NOT a safe ride . Just before midnight on the 26/Aug I ordered a ride through the app. I was sent a price, which I agreed to , then a driver accepted the drive. I was sent his name, registration number and licence number. I got in the car , which smelled of urine. It was only 4 minutes ride and when I arrived home, I attempted to leave the car. Thats when he asked me to open my app and change destination! I refused and my son can see through our CCTV camera that it is taking me long to leave the car so he called. Thats when the driver allowed me to leave the car, and said he will change destination. Then he proceeded to change the amount he charged me. I called Uber, they said they have no details of the ride or driver! the driver managed to charge as he please, delete the trip details entirely from the Uber system. I have a screen shot of all of pre and post trip details, but they would not refund or investigate the driver! I am grateful that my son could see me on our CCTV and called me, since I always send the details of my ride to my family... I would never use Uber ride again, as it is unsafe if a driver can wipe out a ride details.. Women think that since every thing is documented we are safe, but not if Uber system can be manipulated by the drivers. I called 4 times, and the phone was slammed on my call twice.