We will not use Uber again. We reserved a ride and were quoted $43.94 for the ride. We were charged $46.81 (not a problem as the quoted charge is mostly a good estimate, right?), but we were also charged a $2.43 reservation fee and a $9.15 booking fee. Neither charge was mentioned until we received the final bill, so instead of paying around $54 with tip, we paid $69.37. As you may know, Uber customer service is virtually non-existent, so it truly takes an act of god to get help. What a scam. Not an ethical company.
5 months ago
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