After one hour of trying every channel to write to Uber support to report an extra charge today, I have come to the conclusion that Uber deliberately making difficult for riders to access an email. And of course no phone number. I have followed every instruction and every time I am back to first square. Please tell me what government entity I should write my complaint to. Every legitimate company has a contact or support option and when you click the page for email and a page should appear for consumer to write his/ her complaints. getting refund is extremely difficult and It is on PURPOSE.