I was on the support chat for 9 hrs straight and never resolved my issue. They kept ending my chat, and had re explained my issue to every single rep. They kept telling me to ask for support help when I sign in and kept explaining I can sign in. Just going in circles for the last week and haven't helped with my original problem of not being able to sign in. Plus getting weird emails asking me for my first 6 numbers of my credit card on file, another rep asking for the last 2 numbers. My email changed to an email I never provided. No actual working phone number to talk to a person, just horrible.